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VIETNAM - Royal Cargo achieves another milestone as the Vietnam office successfully secured its certification for an ISO 9001: 2008. After months of preparation of documents relating to ISO, the Royal Cargo team smoothly went through the two stage of audit meeting with the audit team of SGS.

The audit held at the headquarters in Ho Chi Minh City, Vietnam was joined by all the Royal Cargo Vietnam Heads of Departments (HoDs) including Mr. Nguyen Van Tuan, Mr. Nguyen Hoang Long, Ms. Do Thuy Linh, and Ms. Ho Ngoc Xuan Phuong of the ISO department; Ms. Tran Thi Bang of the Air Export Department; Ms. Le Thuy Khanh of the Sea Export Department; Ms. Nguyen Thi Minh Chuong of the Customer Services Department; Ms. Do Thi Minh Tam of the Customs Clearance & Administration Department; and Mr. Nguyen Hoang Long of the Sales Department.

According to Royal Cargo’s Deputy General Director, Mr. Tuan Nguyen, the ISO certification will definitely serve as an edge over the other Vietnam-based logistics providers. “There are only few  providers who have secured their ISO certifications here. It will help us a lot in marketing our brand to the Vietnamese market.”

Royal Cargo Group CEO, Mr. Michael K. Raeuber added that the milestone takes Royal Cargo one step closer in being the leading forwarder in Vietnam. “First, I would like to congratulate our hardworking team in Vietnam for doing their best in securing the ISO 9001: 2008 certification. This achievement will surely enhance our operations and differentiate our brand from competition.” 

ISO 9001: 2008 is a certification for a quality management system where an organization has the ability to provide products/services that meet customer and applicable statutory and regulatory requirements, as well as to enhance customer satisfaction by means of effective application of the system. 

The ISO 9001: 2008 accreditation is another move towards the realization of the Royal Cargo vision of being a world-class total logistics provider. 


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