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Syspro BPO, Inc., a subsidiary of Royal Cargo, offers high-quality and cost-efficient process solutions to clients in different industries. Formerly known as Royal Global Services, Inc., Syspro is managed by a team of BPO experts with over 20 years of experience bringing integrated business process outsourcing services. Since 2010, Syspro has allowed companies to focus on their core business while taking care of the logistic and back-office requirements, whether these are voice or non-voice activities. Syspro prides itself on being an efficient and effective partner for clients who aim to improve their processes, overcome challenges, and meet expected target results anywhere in the world.


Syspro is a one-stop shop for all your back-office logistics (including supply chain services), non-logistic, and call center requirements. Syspro offers 24/7 services using the most efficient and effective means of communication, such as the phone, email, chat, web, and other digital means. Syspro also offers highly specialized corporate and general accounting services, including accounts payable, accounts receivable, inventory, AP reconciliation, and report preparation.


With Syspro, enjoy the advantages of outsourcing, save up to 85% on salaries, up to 70% on monthly office rentals, and experience more efficient labor management.




Back Office Logistics Services

Whether it’s improving the accuracy of details on your export documents, comprehensive monitoring and tracking of your shipments, or even reducing your total logistics costs through the effective supply chain management you need, Syspro BPO has the answer. Syspro offers bespoke logistics services to help you fulfill all your supply chain needs:


  • Manifesting
  • BL & AWB Cutting and Processing
  • Booking Service
  • Tariff Management
  • Track and Trace
  • Collection
  • Container Deposit Refund
  • Customs Clearance
  • E-archiving Service


Non-logistics Services

By outsourcing your back-office requirements, you can stay focused on your core competency and ahead of your competition. Avoid the hassle of completing administrative tasks and open the door to more opportunities by prioritizing your long-term processes and strategies. Syspro deals with some of your back-office functions at reduced overhead costs.


  • Invoicing & Payment Processing
  • Data Encoding
  • Transcription Service
  • Insurance and Claim Processing
  • Payroll Processing
  • HR Services
  • Billing
  • Corporate and General Accounting
  • Online Helpdesk / Chat Support
  • Audit (documents)
  • Invoice and Other Docs
  • Transmittal and Liquidation
  • Delivery Docs Processing
  • Admin and Finance Support


Call Centre Services

Outstanding customer support allows you to strengthen your relationship with your clients. A happy client who becomes loyal and satisfied boosts your company’s growth. Syspro offers high-quality end-to-end customer service solutions that allow you to deliver a superior customer experience, fulfilling your client’s specific needs.


  • Customer Service
  • Technical Support
  • Telemarketing
  • Survey Services
  • Order-taking Service
  • Collection Service
  • Appointment Setting Service
  • After-Sale Service
  • Other Services