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CUSTOMER ADVISORY IN RESPONSE TO COVID-19 (#003-2020)

17 Mar, 2020 by Jill Viray

As a means to combat the spread of COVID-19 in the country as well as to ensure and protect the health and welfare of our countrymen, the Malacañang placed the entire Luzon region under the “Enhanced Community Quarantine” starting March 17, 2020. Under this measure, the government is suspending all kinds of mass transport facilities and is enforcing “strict home quarantine” which has caused difficulty among our employees going to and from their respective worksites.  

Nonetheless, in order that we may continue providing you our services, we shall endeavor to operate on a limited and case-to-case basis through a skeletal work force we have put in place supported by our staff who are on a work-from-home assignment.

We will continue to keep you updated on any changes to the current situation. Should you require additional information or have any concerns and/or queries, please feel free to contact your assigned customer service contact.

We pray and look forward to your safety and good health. 

Thank you very much.

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